Assembly(Plugin) is not triggering on web roles (custom entity) update in contact entity Dynamics 365 CRM

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Posted on by Ranjit Katariya

I have a custom entity Web Role in dynamics 365 and it's integrated with the contact entity to assign web roles to each contact. you can see how web role is used in contact in the below image.

7178.contact.png

And Web Role entity has N:N relationships as given in below image.

I have created an Assembly(Plugin) using the plugin registration tool (see step config in below image) which is calling third-party API when we update a contact in dynamics 365 and it's working fine on an update of any data of contact except Web role. if we add/remove web role of contact and save, the assembly is not actioning.

So please help me, what should I need to do to call plugin on web role update in dynamics 365 contact.

Thank You.

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a33ik 84,323 Most Valuable Professional on at

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RE: Assembly(Plugin) is not triggering on web roles (custom entity) update in contact entity Dynamics 365 CRM

Hello,

If you want to handle that with the plugin Update is not the right message to handle - you should handle Associate/Disassociate messages.