I hope someone on this forum can help me. Our company is currently migrating to AX. Currently we set discounts at the following level - customer discount, product line discount, individual product number discount. This is all fine to transfer over to AX. The problem is that on top of this we have certain product/product lines that we do not discount at all for anybody - these are certain low margin products. Currently the customer may be set up as getting 20% off purchases - but on these special products (lets call them NET PRICED PRODUCTS) they would get 0%. Trying to get AX/our AX implementer to understand this and implement it for us is proving impossible. He says you cannot remove discount from someone and simply does not understand the way our current structure. We have several thousand customers that this set up affects and any solution he comes up with (which is few) involves resetting each customers discount structure which will be a nightmare. Can anyone tell me if they use the above discount structure and if so how do they do this in AX. It seems like a relatively simple request but we are being stonewalled!!!!
Any help hugely appreciated
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