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Getting error while creating Marketing Segment

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Posted on by 25

Hi,

I am getting error notification when i try to create a marketing segment and email the error is "The Marketing configuration was not found".

Can somebody help.

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  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Getting error while creating Marketing Segment

    Yasir,

    The issue is that your First Run Experience (FRE) didn't complete.  Please go to your Dynamics Admin Center, click Applications, select Dynamics 365 Marketing and click Manage to open the FRE.  Please re-run the FRE and this will fix your issue.  

    Thanks,

    Megan

  • Yasir Ali Profile Picture
    Yasir Ali 25 on at
    RE: Getting error while creating Marketing Segment

    Megan,

    I am getting this error as a notification when i try to create new segment and also getting same error when  try to create Marketing page.

    Thanks

  • megcda Profile Picture
    megcda 2,192 on at
    RE: Getting error while creating Marketing Segment

    Yasir,

    Are you getting this when you try to save a segment or at what point do you see this?  And is this true for every segment you are trying to create?  Also, can you please let me know what the query is that you're using to create the segment?

    Thanks,

    Megan

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