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Error with SmartView

Posted on by

So we have a bunch of users here that are running GP 2015 off of a Windows server 2012 R2.  A few of their machines are running windows 10 and the majority are running Windows 7.  The WIN10 users are running into an issue when running SmartView that it will crash dymanics.exe. The users that are running WIN7 can run it fine.  Any ideas??

3124.error.png

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  • Jen Kuntz Profile Picture
    Jen Kuntz 3,220 on at
    RE: Error with SmartView

    If you mean SmartView the eOne product, contact eOne. Their support is fantastic for their products. Or, check if there is a newer build to update your version of SmartView to, which may have identified and resolved some bugs.

  • wdf2020 Profile Picture
    wdf2020 on at
    RE: Error with SmartView

    So tried disabling UAC on both the users PC and on the server running GP 2015, to no avail.

  • Suggested answer
    RE: Error with SmartView

    Hi,

    Please disable the UAC on win10 and login to GP and see whether this error occurs again.

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