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115Hi Team,
I'm having an issue with the match section of the unification process.
Despite a clear match between ID's in 2 separate entities (part of one dataset), it's not matching, or only matching <1%. I've double checked the actual data and they are 100% match. One is also a parent of the other.
In this case it's simply the OOTB D365 contacts entity as the main entity, and a custom entity with a lookup to the contact under it.
Why isn't it matching? I've tried all the options and several silly ones.
Ideas?
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