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Microsoft Dynamics CRM (Archived)

Event viewer error

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Posted on by 12,119 Moderator

Hi all,

I have the following errors in my event viewer:

68387.Untitled.png6825.Untitled1.png

How may I resolved this issue? What is wrong with my CRM

Thank you

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I have the same question (0)
  • David Jennaway Profile Picture
    14,065 on at

    The message is telling you that a certificate has expired. If this is the certificate used for Claims encryption with Claims Authentication, then Claims Authentication will stop working. You'll need to renew or replace the certificate, then run the Configure Claims Authentication wizard in CRM Deployment Manager to use the new certificate. Other things you'll need to do are:

    • Make sure the CRM AppPool account, and the ADFS Service account have read access to the private key for the certificate
    • You may need to update the federation metadata in ADFS. This should be set to update automatically, but I often find I need to manually update it
    • You'll probably need to restart the ADFS Service and recycle the CRM application pool for changes to take effect
  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi Abdul Wahab,

    Please refer the link below. It describes step by step procedure to resolve this issue.

    www.mistercloudtech.com/.../resolving-a-certificate-registered-for-use-by-microsoft-dynamics-crm-has-expired-event-25089-18797

  • Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi David Jennaway

    As you there my certificate is not bexpired yet

    5518.Untitled3.png

    What is wrong with my CRM server. If my certificate not expies. What are the other things I have to notice to resolve the above error?

    Thank you 

    Regards,

  • Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi  David Jennaway and Nithya Gopinath

    I am not able to find my certificate on the certificate manager. My certificate path is given below:

    CertificateImage.png

    How may I able to find it on the certificate manager?

    Thank you

  • Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi  David Jennaway and Nithya Gopinath

    I am able to find my certificate. Please do let me know What is wrong now?

    Thank you

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi Abdul,

    Are there any old (expired) certificates as described in the link in my above thread?

  • Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Nithya,

    No. There is only one certificate which is not expired yet. It will expires on 2018 as shown below:

    0005.Untitled4.png

    Thank you

    Regards,

    Abdul

  • Verified answer
    EmployeeOcta Profile Picture
    6 on at

    Hello AW,

    follow the below link.

    community.dynamics.com/.../155846

    Mark as answer if it helps you.!

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