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Customer experience | Sales, Customer Insights,...
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Marketing Emails and Social Share Links/Buttons

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Posted on by 895

We're implementing Dynamics 365 Marketing and moving email marketing from Spottler to Dynamics as first pphase of this project. However, there is one function we can't find: Social Sharing Links/Buttons.

We are not looking for the Social Media Posting feature (https://docs.microsoft.com/en-us/dynamics365/marketing/social-posting). That's for posting to our company's social media pages. We want our readers/subscribers to be able to click a link/button to share our info on their own social media pages. 

Am I missing something here or is that just simply not available yet?

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Marc,

    Thanks for your feedback.

    Currently "Social Sharing Links/Buttons" is not directly supported for marketing email or marketing page.

    However, as we know, social sharing is just working with a hyperlink with some parameters to open social media page,

    so we only need to attach a link to custom button elements to achieve social sharing feature.

    e.g:

    For twitter, it's:

    twitter.com/intent/tweet?text=dynamics365

    pastedimage1588146694141v1.png

    Facebook: (parameter should be website format)

    www.facebook.com/sharer/sharer.php?u=https://xxx.com

    pastedimage1588147056626v2.png

    LinkedIn:

    www.linkedin.com/cws/share?url=dynamics365

    pastedimage1588147115257v3.png

    Reddit: (We will be redirected to Login page quickly)

    www.reddit.com/submit?url=Dynamics365

    pastedimage1588147345248v4.png

    For more social media, you could search for correct format from their official website or on stackoverflow.

    Marketing email:

    In many of default marketing email templates, social media buttons are provided, 

    what we need to do is just inserting a link to the button.

    pastedimage1588147869194v5.png

    With assist-edit(</>) and content setting entity, we could quickly attach a social link to buttons.

    pastedimage1588148018586v6.png

    pastedimage1588148070462v7.png

    You could read article below for what is Content Settings in Dynamics 365 for Marketing.

    https://us.hitachi-solutions.com/knowledge-center/dynamics-365-marketing-content-settings/

    (Only one content setting record could be in Live status.)

    Marketing page:

    It's very similar to what we do in marketing email:

    add a button element and attach it with link, but we need to populate the link field manually in marketing page editor because assist-edit is not available.

    (We could add icon to button elements with some custom CSS rules in source code of marketing page.)

    Regards,

    Clofly

  • Gemma2020 Profile Picture
    61 on at

    Hi

    We also need this feature. Ideally, we would have social links saved as a content block so that we don't have to use an email template in order to have them appear on an email. Seems like a standard feature.

    Thanks

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