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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Sub-rental Order repor...
Finance | Project Operations, Human Resources, ...
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Sub-rental Order report Delivery address issue !

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Posted on by vinilkumar 312

Hi Team,

we have a sub-rental Report as shown below, here I have Invoice to (Company address) & Ship to (Delivery address) (as per requirement those two address same as company address).

But, currently we have an issue as (ship to means Delivery address) is showing as some think different.

pastedimage1590331697853v1.png

My concerns were, 

1.) is this address can we modified?

2.) why the new address taking by-faulty?

3.) is there any relation between vendor account and customer account (for delivery address)?

4.)is this address coming from the logistics address to sales table(CustTable).

please help me, to re-solve the issue.

Thanks,

Vinaykumar.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Sub-rental Order report Delivery address issue !

    Good morning vinilkumar,

    Many thanks for the feedback and update.

    As you found the underlying reason, is there something else the community can help you with?

    Best regards,

    Ludwig

  • vinilkumar Profile Picture
    vinilkumar 312 on at
    RE: Sub-rental Order report Delivery address issue !

    Thanks Sourav and all, It's a functional related issue. I had checked/debug the code and the address is coming from the logistics address table (standard table),nothing to do with development.

    We have to do it in front-end only. I had checked in front end as well and I have found from the front end (Customer might be changed the address from the front end) only.

    Conclusion: While updating the delivery address (is the issue) on that particular order.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Sub-rental Order report Delivery address issue !

    Hello vinilkumar,

    In summary; this is a customized report and advised to discuss with the concerned developer who built this report to understand the logic based on what it is built and understand the field mapping for the same.

    Therefore; kindly go through the suggestions made on this thread and mark this thread as verified in this context.

    Thanks in advance.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Sub-rental Order report Delivery address issue !

    Good morning Vinaykumar,

    What tool(s) do you use for recording rentals in AX2012?

    Is this something that you developed yourself or are you making use of an ISV solution?

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Sub-rental Order report Delivery address issue !

    Hi Vinaykumar,

    I do agree with Sourav. This is not standard Dynamics AX functionality. There are various ISV parties offering an (equipment) rental solution (also we do offer one at To-Increase). Still, this report could be a customized on top of an ISV solution. Please check with your implementation partner how this report is working.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Sub-rental Order report Delivery address issue !

    Hello vinilkumar,

    Looks like a customized report!

    If this is a customized one, then better if you can check with the technical who built this so that to understand the logic and field mappings made to achieve this report.

    If any recent change is made on this report, the same can be explored too.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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