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Microsoft Dynamics CRM (Archived)

Dynamics 365 On Save Move Next Stage issue

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Posted on by 107

Hello Guys ,

I've an issue with dynamics 365 on premise

when user click submit button, I update status reason on the form and save the record and move BPF to the next stage using the JS Code : 

Xrm.Page.data.save().then(MoveBPFNext, errorCallback);

and I use an on demand workflow on BPF New Stage entry

the problem is when an error for any reason occurs in the stage entry workflow , the form is not rollback to old status reason value , and status reason become new value however the workflow logic not implemented and the BPF not moved.

how can I rollback to old status reason if workflow caused any error ?

Thanks

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    on at

    Hi, Not possible in this context. Save implies a database commit and the workflow is simply triggered and fails.

    It would be possible to create "previous value fields" and then on failure of the workflow revert the original form to the original data.

    The depth of this will depend on your requirements.

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