How to trigger email sending function using custom button in ms crm

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Posted on by Community Member Microsoft Employee

Hi ,

I'm trying to introduce a new button in the email form which will also be working like the SEND button, this button should send the email along with some additional logic . How can i trigger the email sending feature in my custom button along with additional logic behind it, Any help on this is appreciated.

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JayeshAC 1,157 on at

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RE: How to trigger email sending function using custom button in ms crm

Hi Dathatreya,

Create a custom button on Email Form using RibbonWorkbench and call a JavaScript function to send Email.

Refer this JavaScript code snippet : mileyja.blogspot.co.uk/.../send-email-synchronously-in-microsoft.html

You can also take the reference from SDK.SampleCode

Regards,

Jayesh
Swetha Poojary Sala... 326 on at

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RE: How to trigger email sending function using custom button in ms crm

HI,

Add a new button using ribbonwork bench solution .

Call java-script on button click and within that java-script write code for additional logic and change the status of email to send for sending email.

Other way you can try is:

create a custom field of two option type in email activity entity.

Add custom button to email form on click call javascript. Within javascript change the value of custom field to Yes and save email.

Write plugin on custom field value change to Yes within that plugin write your additional logic and send email code for status change.add last line to your plugin to change custom field value to NO

If this suggested answer has resolved your issue please mark as verified to helps others in the future