Hey everyone,
I'm having a really really weird issue with configuration Wizard on a freshly installed Dynamics CRM for Outlook 2015 client.
The error I receive is: There is a problem communication with the Microsoft Dynamic Server. The server might be unavailable. Try again later. If the problem persists, contact your system administrator
and while looking at the logs I get:
17:27:39| Error| Error connecting to Microsoft Online Services Endpoint using UPN Exception: Microsoft.Crm.CrmException: get_user_name_failed: Failed to get user name ---> Microsoft.IdentityModel.Clients.ActiveDirectory.AdalException: get_user_name_failed: Failed to get user name ---> System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
I thought it might have been a Server Time versus Client Time but the logs says:
17:15:06|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
17:15:07| Info| Current UTC date/time from windows time server on the internet: 07/28/2015 21:15:08
17:15:07| Info| Client UTC Date/Time: 07/28/2015 21:15:07
17:15:07| Info| Difference (in minutes) between client time and actual time: 0.02890769
17:15:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
I can easily access our CRM Online instance with the same credentials so that's not the issue,
I'm at a bit of a loss here, and can't find any answers online.
any suggestions?
thanks,
Jason
