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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Portalt: How to force ...
Microsoft Dynamics CRM (Archived)

Portalt: How to force portal user to reset the password?

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Posted on by Irena Benja 414

Hallo everyone,

Is there a way how I can assign a contact to change the portal user password?

I want to basically force the user to change the password after the authentication.

Do you know if this can be achieved? 

Many thanks in advance!

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Ira,

    Assuming that you are using Dynamics 365 online, please login to office 365 admin Center.

    1. Under Admin Center click on edit user
    2. You will be able to see list of all users in office 365 portal
    3. Search a specific user and click on that user to edit his/her details
    4. Once the user record is open, click on "Reset Password" button
    5. You can set a new password and check the "Make this user change their password when they first sign in" checkbox below it.
    6. This will prompt the user to change their password on first time login.

    Please do let me know in case you are still facing any difficulties.

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    You can design your own form that will request change of password or change the profile page.

    Take a look at the following post on how to have the password changed from the backend:

    community.dynamics.com/.../283515

    Hope this helps.

  • Irena Benja Profile Picture
    Irena Benja 414 on at

    Thank you!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello,

    Login to Admin portal,

    Click On Reset Password,

    ResetPassword1.JPG

    Select user from list and click on Select,

    ResetPassword1.JPG

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