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Customer experience | Sales, Customer Insights,...
Suggested Answer

Avoid Changes in Email Links

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Posted on by

Hi, everyone,

if I send an email with the link https://link.de/welcome to one of my contacts via Customer Journey, this link becomes a Dynamics 365 for Marketing link https://XXX.dynamics.com/t/XXX ... changed.


Is there a way to avoid this change? I want to set my own domain in there,.

Many Thanks

Regards

Fernando

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  • Suggested answer
    Leco Lv Profile Picture
    on at

    Hi partner,

    I sent an email with the original link to my outlook using Customer Journey. the following happens when I mark the "Test link" control, I found the problem you said. But when I click the link, everything works fine on the original page. For custom domain, you can refer to this link.

    learn.microsoft.com/.../mkt-settings-authenticate-domains

    pastedimage1668654971588v1.png

    After clicking the link:

    pastedimage1668654991443v2.png

  • Community Member Profile Picture
    on at

    Hi Leco,

    thank you for your answer. I want the "Original Link" in the Mail (in Outlook) is the same one like the refferal.

    Is it possible to avoid the dynamics link?

    Best Regards

    Ferdinand

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