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Hi I want to change a Passwort of a contact. When I am using the "Change Password"-Ribbon on this contactform the dialog opens and I can give him a new password. At the end it says, that the password was changed. But it is not changed. I can't login with the new password. The password is still the old one.
Has anyone an idea how to solve the issue?
Hey,
Hope you are doing well!
Have you tried clearing the cache from portal? If not, please try the below:-
Login to the portal with the user which have the “Administrator” web role.
Open a new tab in the browser and copy page the portal URL.
Append the URL with “_services/about” and click enter.
Click on Clear Cache button.
Please keep me posted with the results, if the above works please mark this response as answered.
Thanks,
Hudson
I had already tried to clear the cache of the portal . But it didn't work.
I ended up with creating a new flow for reseting the password.
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