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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Workflow not moving fo...
Supply chain | Supply Chain Management, Commerce
Answered

Workflow not moving forward to next step in Dev machine

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Posted on by User D365 177
Hello All,
 
I am facing issue in all workflow in dev machine. Any workflow after approval or submit its not moving forward to next step.
 
all the batch job related workflow are working fine.
Please support.
  • John Wainwright Profile Picture
    John Wainwright 12 on at
    Workflow not moving forward to next step in Dev machine
    I'd concur with Komi.
     
    One thing to take note of when looking at WF batch statuses. The message processing batch is the one that typically runs every minute. If you look at it and it says Executing, wait a few seconds and do a soft refresh. Does it still say Executing? Does it never leave Executing and go back to Waiting? Then it's stuck. It should never take more than a few seconds to execute and clear out the bucket of waiting tasks.
     
    Set them all to Withhold, delete them, and fire up fresh ones.
  • Verified answer
    Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    Workflow not moving forward to next step in Dev machine
    Hello,
     
    You should these in sequence.
     
    1. Restart the batch service.
    2. Put the workflow batch jobs in withhold state and delete them.
    3. Run the Workflow infrastructure configuration.
     
     
  • User D365 Profile Picture
    User D365 177 on at
    Workflow not moving forward to next step in Dev machine
     
    Hello,
     
    Microsoft Dynamics 365 Batch service ---- is running
     
    Batch job screenshot none of them are on withhold state.
     
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    Workflow not moving forward to next step in Dev machine
    HI NewUserD365FnO,
     
    Like Martin mentioned, the batch job is probably not working. This can have two root causes:
    1) The batch job for Workflow message processing is having the state Withhold, or the batch job doesn't exists
    2) The Microsoft Dynamics 365 Batch service on the VM is not running. 
  • Martin Dráb Profile Picture
    Martin Dráb 230,188 Most Valuable Professional on at
    Workflow not moving forward to next step in Dev machine
    How do you know that the workflow batch jobs are working fine?

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