Workflow not moving forward to next step in Dev machine

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Posted on by User D365

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Hello All,

I am facing issue in all workflow in dev machine. Any workflow after approval or submit its not moving forward to next step.

all the batch job related workflow are working fine.
Please support.

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Answers (1)

Martin Dráb 237,987 Most Valuable Professional on at

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How do you know that the workflow batch jobs are working fine?

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André Arnaud de Cal... 301,194 Super User 2025 Season 2 on at

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HI NewUserD365FnO,

Like Martin mentioned, the batch job is probably not working. This can have two root causes:

1) The batch job for Workflow message processing is having the state Withhold, or the batch job doesn't exists

2) The Microsoft Dynamics 365 Batch service on the VM is not running.

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User D365 183 on at

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Hello,

Microsoft Dynamics 365 Batch service ---- is running

Batch job screenshot none of them are on withhold state.

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Komi Siabi 13,109 Most Valuable Professional on at

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Hello,

You should these in sequence.

1. Restart the batch service.

2. Put the workflow batch jobs in withhold state and delete them.

3. Run the Workflow infrastructure configuration.

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John Wainwright 10 on at

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I'd concur with Komi.

One thing to take note of when looking at WF batch statuses. The message processing batch is the one that typically runs every minute. If you look at it and it says Executing, wait a few seconds and do a soft refresh. Does it still say Executing? Does it never leave Executing and go back to Waiting? Then it's stuck. It should never take more than a few seconds to execute and clear out the bucket of waiting tasks.

Set them all to Withhold, delete them, and fire up fresh ones.

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