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Customer experience | Sales, Customer Insights,...
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Default content settings (default option not visible)

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Posted on by 5

Hi there, 

I`m new to Dynamics. I`m trying to setup an e-mail campaing. I could just use Mailchimp but I like to figure out if Dynamics is also a good way to to this. 

At this point I`m struggeling with sending out the campaing. Error "Default content settings: Your system doesn't include a default content settings record" keeps popping up. 

I`m trying to set the cntent settings to default but the thick box to set it to default is missing. 

Any suggestions? 

pastedimage1631722819855v1.png

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    There seems to be no such "the thick box to set it to default is missing" you mentioned.

    After a content settings is created, it can be selected in customer journey or marketing email directly.

    Maybe the following field is what you need. It allows to change the default content settings when creating Marketing Emails and Customer Journeys.

    pastedimage1631781682053v1.png

    In addition, please refer to the following documentation to know how to configure content settings.

    Configure content settings - Learn | Microsoft Docs

  • Suggested answer
    Pimdynamics Profile Picture
    5 on at

    Found it, thanks!

  • Nya Profile Picture
    29,064 on at

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    pastedimage1631784480288v1.png

    If there is any further doubt, please do not hesitate to let me know.

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