Missing system forms?

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Hello! Recently I stumbled upon something I haven't seen before. If you look at the field "FamilyStatusCode" in the standard solution, and then show dependencies.. you have 2 system forms that you cannot open or modify (or even find inside the standard solution?)

The reason why I want to customize these forms is because they are shown in the mobile client. The system form "Update contact" contains fields like "FamilyStatusCode" and some other irrelevant fields that I want to remove, but I can't find the form in CRM.

So: I can see a form in the mobile client called "update contact", but I can't find this form in the standard solution in CRM. It's not there.

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Community Member on at

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Go to Settings>> Customization>> Customise the System. Drill Down Contact and click on Form. This is the list of forms that are visible on mobile or webclient.

You can open the form and remove it from there.

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Thanks for the reply. But the form doesn't appear there, that's the problem. The form "update contact" is not there in my standard solution. I have checked in 2 different environments and it's not there.

Same problem if I check the dependencies for the field "FamilyStatusCode". The 2 system forms that are shown in the mobile client can't be opened. Usually you can open the form by double clicking on it, but it doesn't work here.

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sandeepstw 4,601 on at

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Please check this link-

community.dynamics.com/.../153059

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Community Member on at

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Im not sure what email templates has to do with this. That's not what I was asking. Thanks anyway

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sandeepstw 4,601 on at

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Which entity do you want to customise?

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Community Member on at

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In the mobile client for MS Dynamics 365, in the left corner there is an icon. When I click that icon I get 3 options, "update contact, update opportunity and create task" (roughly translated from swedish).

When I click on "update contact" I get to a form that has fields I want to remove. Now here is the problem:

In the standard solution in Dynamics 365 (I have checked 2 different environments) on the contact entity.. on the list of forms.. the form I want to customize doesn't exist. It's not there.

But the field "FamilyStatusCode" has dependencies to this form. And when I check the dependencies, I can't open the form when I double click on it.

I have checked ALL forms on the contact entity. None is the correct one. None of them have the field "FamilyStatusCode" on the form.

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Community Member on at

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Please see if FamilyStatusCode field is present on any form of form Type Mobile Express. Please remove it from there. Please share your screenshot. Display name of FamilyStatusCOde is Marital Status. Please search for this field on COntact Entity Form

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Community Member on at

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It's not. And still, it's visible in the dynamics 365 mobile app. The new app, not mobile express.

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Share the screenshots

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Community Member on at

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This is the screenshot from mobile express.. This is a brand new Dynamics 365 trial, I have done 0 customizations.

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