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Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:02012A81, 1.36674:01000000

Posted on by Microsoft Employee

Hi all,

Would like to check if anyone encountered below in job queue with intermittent error as below:

2211.pastedimage1600585173188v1.png

when approval trigger notification email, the above error happen and it will stuck in notification entries and subsequent email notification not able to send out.

Anyone encounter similar issue before ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:02012A81, 1.36674:01000

    Hi RH,

    Thanks for the info! Will check base in link suggestion.

    Regards,

    Alx

  • raelhefn Profile Picture
    raelhefn on at
    RE: Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:02012A81, 1.36674:01000

    one reason of this error messages may be coming from attachment size  in case if you are send attachments :  answers.microsoft.com/.../76d0c205-3a2c-4e7e-a6fb-59a966c06eef

    check this post for testing email. forum.mibuso.com/.../smtp-error-sending-email-5-2-0-sendasdeniedexception-with-office365 / consider office 365 email account configuration.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:02012A81, 1.36674:01000

    Hi RH,

    Thanks for the updates!

    May I know if this only apply to Dynamic 365 BC ? how about dynamic NAV 2018 on prem ?

    Regards,

    Alx

  • Suggested answer
    raelhefn Profile Picture
    raelhefn on at
    RE: Transaction failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:02012A81, 1.36674:01000

    Turn off the flag "Allow Sender Substitution" and try again.

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