Hello experts,
My client has posted a Product receipt in a Purchase Order for a released product with the following settings:
- Product type: service
- Item Model Group: Stocked
The expectation is that when the PR (product receipt) is posted, there will be an inventory transaction without quantity. Typically, we can cancel them without problems. I want to cancel the PR because the item is incorrect, and we want to add a new line and post the PR and invoice for the proper item. I get the following errors when I try to cancel o correct the PR:
- Physical updating quantity in the inventory unit PIECE must be other than zero.
- Physical remaining quantity in the inventory unit PIECE must be other than zero.
- Please disregard the inventory closing message. This can be solved very easily
When I look for the inventory transaction (PO lines > Inventory > transactions), there is no record:
Please view the image to see how an ordinary PR inventory transaction looks for the very same item. Naturally, it is from a different PO and PR.
I have toyed with the Delivery remainder, the Line quantities and even posted a Movement inventory Journal to cheat the system and nothing has worked so far.
I will really appreciate any comments.
