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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2015 Workflow rejec...
Microsoft Dynamics GP (Archived)

GP 2015 Workflow rejection Email with no associated rejection

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Posted on by Community Member

Hi,

I am running into a strange problem where users are randomly receiving rejection emails for workflows that have been approved without any rejection. I can't seem to find a pattern as it just happens sporadically. 

This is GP 2015 R2 and workflow works fine otherwise. 

Is there an email log or way I can trace an email back to an action? When I review the history, it is as if it doesn't exist.

Example:

Document X2018-1234 has been Rejected by SYSTEM.
 
User comments:

SYSTEM, 4/16/2018 3:15:00 PM: The task assignment was automatically rejected by the system.                     

Thanks

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