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Supply chain | Supply Chain Management, Commerce
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You cannot cancel work because it has a status of Pending review.

Posted on by 50

I can't cancel/complete a work because of it is status

pastedimage1675192645149v1.png
I tried to use the Cancel work from the periodic task but when I enter the work id I get the following error message

pastedimage1675192664824v2.png
Does anyone know how to fix this?

Thanks in advance

  • ColbyGallagher Profile Picture
    ColbyGallagher 3,664 on at
    RE: You cannot cancel work because it has a status of Pending review.

    Laurens van der Tang In our case, and in Navid's case from looking at the first screen shot, the work is for sales order picking, which does not go through review / reject count process, as that only applies to cycle count work.

  • RE: You cannot cancel work because it has a status of Pending review.

    Would it not be option to click on 'reject count'?

  • Suggested answer
    ColbyGallagher Profile Picture
    ColbyGallagher 3,664 on at
    RE: You cannot cancel work because it has a status of Pending review.

    Yes, I've seen this before. What is the status of your WORK lines?  In our case, we had canceled pick, a closed pick and a closed Put.  We had to raise a Microsoft ticket to get it fixed.  It seems this is a bug, but I don't see it on LCS yet.  

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