web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS CRM 3.0 - Incompati...
Microsoft Dynamics CRM (Archived)

MS CRM 3.0 - Incompatible with Outlook 2007 Enterprise edition

(0) ShareShare
ReportReport
Posted on by Ananda Kumar 60

Hi,

 I am in the process of installing MS CRM 3.0 - on my machine - but the following error comes up :

 An incompatible version of the Microsoft CRM desktop client for Outlook or the Microsoft CRM laptop client for Outlook is already installed on this computer: Product: Microsoft CRM laptop client for Microsoft Office Outlook, Version: 3.0.5300.1361, User: GPL\cameron. Before continuing the current installation, remove the incompatible version.

 I know that its not already installed - so I am not sure why the incompatibility issue is coming up..

Anybody have any clues on how to resolve this?

Thanks

Ananda

akumar @  brightfox.com.au

*This post is locked for comments

I have the same question (0)
  • Frank Hermes Profile Picture
    Frank Hermes on at

    Try this: http://www.microsoft.com/dynamics/crm/using/deploy/removeclient.mspx

    If this doesn't work, you could delete the user profile. Don't delete it in the filesystem but in the "System Properties".

  • Ananda Kumar Profile Picture
    Ananda Kumar 60 on at

    Hi Frank

    Thanks for your quick response.

    The solution you have provided is only valid if I already have had the MS CRM installed on my machine.

    However in my case this is not true.

    I am having a Compatibility issue - between MS CRM 3 and MS Outlook 2007 Enterprise Ed.

    What do I do for this problem??

    Thanks.

    Ananda

  • Frank Hermes Profile Picture
    Frank Hermes on at

    I would try the tool anyway. The installation wizards finds something in the registry that makes him think there was a version installed. If this doesn't work try to delete the user profile.

  • Ananda Kumar Profile Picture
    Ananda Kumar 60 on at

    Frank - You are a Genius!!

    It worked like a charm.. bloody fantastic.

     Thanks again.

     

    Ananda

  • AlexK Profile Picture
    AlexK 25 on at

    Once I was at my friend's home and saw there an especial tool - opening pst files. I answered my friend about it and he told me that the tool solved a lot of his problems with mails and more that. I was interested and used it,I was astonished,because it solved all my problems for seconds and without payment as far as I remember. Moreover I knew how it repairs and opens pst files and pst files open,converts your mailbox to separate files or to a file of PST format. To my mind tool is quite good and easy to use...

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans