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Workflow error :cannot be found in the assignee’s language or default language fo legal entity.

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Posted on by R Shetty

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Hi,
I'm facing a error after submitting the workflow as : "Stopped (error): X++ Exception: The text associated with this work item cannot be found in the assignee’s language, or in the default language for the system or legal entity. The workflow has stopped processing because of this error. Contact your system administrator for assistance"

1)I have checked the language for user in: user options > Preferences > Language : set to en-us.

2)I have also checked the legal entity Language : set to en-us.

3) I have also checked the workflow set up, the default is also en-us.

What am I missing here?

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Dynamics 365 Finance

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CA Neeraj Kumar 5,099 Super User 2026 Season 1 on at

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Hi R Shetty,

Please verify the language setup in the system parameters > Default language.

Regards,

Neeraj Kumar

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R Shetty 121 on at

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Hi, @CA Neeraj Kumar

The system parameters language is set to en-us as well

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CA Neeraj Kumar 5,099 Super User 2026 Season 1 on at

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Hi @R Shetty,

Please check this one also. It had worked for me in past.

Regards,

Neeraj Kumar

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R Shetty 121 on at

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I tried resuming the workflow for the failed one and it is still showing the same error.

But I just created a new record in my form and submitted the workflow and for the new record the error is not occuring and I'm able to approve.

Not sure what changed. Now i'm able to approve it for new record.

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Syed Haris Shah 1,562 Super User 2026 Season 1 on at

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Hi R Shetty,

If possible, try recalling the workflow and then resubmitting it. Since you have already verified that the language setup is correct and complete, the issue might not be with the user language preferences.

Another area to check is the Work item subject and Work item instructions in the workflow configuration. Are you entering any custom text there? If so, try removing the existing text, rewriting it manually, and saving the workflow configuration again.

After that, recall the workflow and resubmit the document to see if the error clears.

If you find this answer helpful, please consider verifying the answer. 👍

Regards,

Syed Haris Shah

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Adis 6,597 Super User 2026 Season 1 on at

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Hi,

I had this error multiple times and it was always due to difference language between the user setting and the workflow itself.

I would suggest to prove the following.

1. Check the language on the Submission instructions

2. Check the language on the workflow step(s) - Work item setup and work item instructions

I only have one step here, but you may have multiple.

3. Check your Workflow verision

When you save and close the workflow, the standard behaviour is "Keep the previous version activated", that is overseen by some - happened to me as well :)

You can check here if the latest version is active or not.

4. Check the users language from here. If the user have check it, double check it. They may do it in the wrong environment.

Kind regards, Adis

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Yng Lih 1,612 Super User 2026 Season 1 on at

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Hi,

The workflow may have several subject/ instructions, you may want check on each node.

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