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Microsoft Dynamics GP (Archived)

Assets missing from Fixed Assets reports

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Posted on by 2,469

Here's an odd one....

When we print reports out of Fixed Assets, the last 4 assets in our system won't be included in the reports unless we specifically select the range of starting/ending asset numbers(!).

These 4 assets all begin with the letter 'Z', if that makes any difference (although I can't imagine why it would matter).

I don't know if this is true for ALL the reports, but it was for the ones I tested (Fixed Assets Inventory List for one).

Anyone else notice this? We're on GP 2010, SP1.

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I have the same question (0)
  • jakelaux Profile Picture
    on at

    Hello and thanks for posting.

    This is a known issue with Assets that begin with the letter Z.  To work around the problem you will need to add in a range on your reports with something like From: 1, To: ZZZZZZZ to ensure that all assets get included.  This is a problem with SQL sort orders where we are sending the wrong symbols to define the end range.  

  • jakelaux Profile Picture
    on at

    Hello,

    I'm just checking in to see if you have any other questions.

  • GaryShrader Profile Picture
    on at

    Client identified this same problem just recently but they are running GP2016.  This problem still exists?

  • Suggested answer
    Andrea Melroe Profile Picture
    3,437 on at

    Hi Gary,

    Yes, this is still a known Quality Issue (4140). For now, your client will need to include the From/To ZZ restrictions to ensure the assets beginning with 'Z' are included on the problem report.

    Andrea Melroe | Sr. Technical Advisor | Microsoft Dynamics GP

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