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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Calling Dialog using V...
Microsoft Dynamics CRM (Archived)

Calling Dialog using Visual Ribbon Editor

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Posted on by Community Member

Using Visual Ribbon Editor I am attempting to create a button that calls and runs a dialog to create a new registration entity.

If I manually select a registration and run the dialog from the "Start Dialog" menu it works fine.

However, I want one of our team members to be able to click the new ribbon button, without manually selecting a registration entity, and bring up the dialog.

Below is a snip of how this button is set up now and the error that is thrown when I click the button. I know the LaunchDialog.js works because I'm using it for other buttons.

I have no VRE or java experience so I'm not sure in what order these are being called, if there is one, or which parameter I am supposed to copy from the URL to point it to the registration entity. I'm working with a build the last person in my position left.

Any thoughts?

Design in Visual Ribbon Editor

77485.Capture.JPG

Error when button is clicked

4010.Capture2.JPG

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I have the same question (0)
  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    Hi,

    MS CRM dialog runs on record, and on that record user must have required permission.

    To run dialog from custom button, you must pass record ID which exists and user has permission.

    I done this before and passing record ID dynamically using CRM Parameter.

    here are more details

    mahadeomatre.blogspot.com/.../running-crm-dialog-from-custom-ribbon.html

  • Community Member Profile Picture
    Community Member on at

    I'm not sure why I would have the required permission give that I'm a System Administrator

    The button threw the same dialog before when I ran it again.

    In the photo above the first string parameter calls the objectid, follow by the entityname,

    third is the dialogid and finally the boolean parameter.

    Is this the correct order?

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    To run dialog you need

    Dialog Id, Entity Type and Object Id

    ObjectId is record id, and that record id must be exists in system.

    Are you passing this record id which is exists in system?

  • Community Member Profile Picture
    Community Member on at

    Yes, the record ID comes straight from an existing registration

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    when dialog opens, check url and check record id.

    and make sure that record id is exists in system. Also if you are clicking button when logged in with some another user, that user has permission to view record.

  • Community Member Profile Picture
    Community Member on at

    Yes, the record exists in the system, I know because I am manually selecting it in order to run the dialog in order to get the url parameters.

    I am using a system admin user, permissions are not the issue.

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    Then i will say compare URL's of both dialogs.

    1. Run dialog from record, using CRM default run dialog button.

    2. Run dialog using your custom button.

    and compare both URL's, and make sure both should be same.

  • Community Member Profile Picture
    Community Member on at

    I can't compare the URL from the custom button with the manual dialog. When it throws that error above the URL show an error code, no objectid, entityname, etc.

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    ok.. you can put debugger in tprnew_launchDialog.js script and see which parameters are passed to open dialog.

    Your error message is clearly saying record not found or does not have permission.

    So mostly record id is wrong.

  • Community Member Profile Picture
    Community Member on at

    How many characters is the record ID when it is inserted as a parameter?

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