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Finance | Project Operations, Human Resources, ...
Answered

Account Structure names are not showing up to attach to Ledger.

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Posted on by 2,442

Hi All, 

Here are my Account Structures:

pastedimage1626463407879v1.png

When I go to Leger setup, these two Account Structures in yellow are not showing up in the list to attach to the Ledger.  Am I missing something? The COA has been loaded into this environment.   Thanks

4718.Ledger.jpg

pastedimage1626463764728v4.png

I have the same question (0)
  • Verified answer
    Ramit Paul Profile Picture
    22,809 Most Valuable Professional on at

    The reason those are not showing because those are not activated yet, it's in activating state.

    Please check the batch job why its not activated.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Kim,

    Did you follow Ramit's instructions and did you try to add the account structures after they were activated?

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    305,178 Super User 2026 Season 1 on at

    Hi Kim,

    The status like mentioned by Ramit is the reason why they do not show up.

    The activation will be executed via the batch framework. If the account structures remain in 'Activating' state instead of 'Active', you need to check if the batch servers are running correctly and if the batch group used for these tasks are also activated for the batch server(s).

  • Suggested answer
    MU-25040629-0 Profile Picture
    Microsoft Employee on at

    Dear Kim,

    Kindly do not to activate in parallel.

    Paralization of structure activation is bad. It can lead to blocking, deadlocks and errors. We have a long term deliverable to move it to a new framework to ensure it only is run serially, and prevent posting from occurring at the same time that also has a similar effect.

    Please activate one at a time and once active, you can attach to the ledger.  You should experience better perf by not running them, together.

    Please let us know if you need any other information and we will be more than happy to assist further.

  • lmai Profile Picture
    2,442 on at

    Thank you, Ramit. That is correct.  It took a while to be activated.  Problem solved.

  • lmai Profile Picture
    2,442 on at

    Thank you, Mihaela!

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