web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

AAD Guest User - Microsoft Dynamics 365 App for Outlook - Track Emails Issue

(0) ShareShare
ReportReport
Posted on by 17

Currently, we have AAD Guest Users set up to use our CRM and set up to use Microsoft Dynamics 365 App for Outlook.

Contacts and activities are syncing.

We get an error when any of these users try tracking an Email.

 "You are not part of this organization. Please contact your administrator."

Has anyone had a similar issue and how was it resolved?

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 128 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 97

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans