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Customer experience | Sales, Customer Insights,...
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Templates for Dynamics 365 Sales

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Posted on by

3527.pastedimage1585734746839v1.png Hello.

So i want to put some templates in, so we can use them and add them into our offers or just give information. I've made a word document that we want to use, but it can't be uploaded. It says:

The upload failed because the selected file does not match the template layout Retry after selecting a file with the template layout.
6607.pastedimage1585734831822v2.png
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  • Community Member Profile Picture
    on at

    I somehow made it work. But is there an action, so i can see the document under templates in all categories?

  • AlexMcL Profile Picture
    8 on at

    Hi Soren

    Was the file Word, or Excel? And did you download the template first, before making changes, and then do the upload?

  • LuHao Profile Picture
    40,892 on at

    Hi Soren,

    Please strictly follow the steps in this document to create a word template.

    https://docs.microsoft.com/en-us/power-platform/admin/using-word-templates-dynamics-365

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