web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM for iPad ...
Microsoft Dynamics CRM (Archived)

Dynamics CRM for iPad on iOS 8 - Lower-right "..." menu gone!

(0) ShareShare
ReportReport
Posted on by obrienmd 380

After update to iOS 8, about half of our iPad Air units lost the "..." menu in the lower-right hand corner of the screen (used for contextual actions). We've tried to uninstall / reinstall Dynamics CRM for tablets, reboot the iPads a few times, upgrade to iOS 8.0.2, and nothing works. A downgrade to iOS 7.x works fine, but that's impossible for those iPads purchased with 8.x. Would love to hear if anyone's having the same issue and/or has a solution!

Oh, and we're using CRM online (org.crm.dynamics.com).

*This post is locked for comments

I have the same question (0)
  • obrienmd Profile Picture
    obrienmd 380 on at

    Oh, not awesome :( What is MS's typical cadence for CRM for iPad releases? My users are super frustrated!!

  • obrienmd Profile Picture
    obrienmd 380 on at

    Right, typical cadence != fixed schedule. Tough to say given history:

    Aug 29 '14  Version 1.0.73

    May 16 '14  Version 1.0.72

    Apr 18 '14  Version 1.0.71

    Dec 13 '13  Version 1.0.51

    Oct 08 '13  New App v1.0.45

  • Community Member Profile Picture
    Community Member on at

    I'm having the exact same problem with iOS 8.1

    The issue did manifest itself in iOS 8.0.* but was easily fixed by closing app and re-opening.

    That doesn't work now; I've even tried uninstalling and re-installing the app but same problem.

    Renders it pretty much unusable IMHO

  • Community Member Profile Picture
    Community Member on at

    All,

    I was wondering if this issue has been solved.  I am seeing this occur on my IPad Air and am in the process of releasing the APP to my salesforce.  Last thread on this was in Oct. 

    Thanks,

  • Community Member Profile Picture
    Community Member on at

    As far as I know this has not been solved. It still happens to my device, randomly it seems. Restarting the app doesn't always work, neither does reconfiguring. Very frustrating....

  • Community Member Profile Picture
    Community Member on at

    Hi, have you tried Resco Mobile CRM? It works on iOS 8 and there's also a free version of the app.

  • Community Member Profile Picture
    Community Member on at

    Not a lot of help when my entire company is using MS Dynamics (the topic of this thread)

  • Lintao Profile Picture
    Lintao 5 on at

    The new iOS app works fine for CRM 2015, but not CRM 2013. It is very disappointing since we are using IFD and the on-premise version is not available at the moment.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans