Client setup a couple of taxable benefits. They want them to be included in Box 14 with a code of MSC, so they display on the W-2. When we add Box 14 and code MSC it looks like it is taking the setup information. However, when looking up the benefit code setup - both boxes are blank. Last year the client had to manually add these amounts to the W-2 to have them show up. What am I missing here?
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There are 4 boxes available for each code to be included on W-2s. Go to the employee benefit maintenance window, select an employee and the benefit code. Scroll through the arrows on either side of the W-2 Box to determine if the 14 is in one of the other boxes.
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