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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Changing color and fon...
Microsoft Dynamics CRM (Archived)

Changing color and font for hyperlink in a workflow email

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Posted on by Ben Markland

Is this possible?  I am allowed to change the color within the workflow itself but when the email is sent it reverts to a dark blue color.  Also is it possible to use fonts not listed in the editor for the workflow email?  I am copying and pasting from a Word template and all the text copies fine but when I insert the hyperlink it seems there is no option to use other fonts.

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  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    Hi Ben,

    If you HTML format to generate emails then it will work..

    Here are some examples.. how to use HTML in CRM emails..

    In this HTML you can specify text font, hyperlink color etc.  

    www.powerobjects.com/.../using-html-format-text-email-templates-dynamics-crm

    www.magnetismsolutions.com/.../Creating_an_HTML_Email_in_Dynamics_CRM_2011.aspx

    www.elvenprogrammer.org/stunning-html-rich-emails-dynamics-crm-2011

  • Ben Markland Profile Picture
    Ben Markland on at

    This does not explain how to use this in a workflow email.

  • Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    You can use email template in workflow to send emails.

  • mscrmba Profile Picture
    mscrmba on at

    It's been my experience that Workflow emails have some restrictions.  

    We would look to develop code to generate and send an HTML email (as opposed to using a workflow).

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