web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Retail Server URL

(0) ShareShare
ReportReport
Posted on by 105

Hi

Will you advice me what would be the Retail Server URL in Channel Profile.

My D365 Production URL is https://xx-prod.operations.dynamics.com/

Request to advice where to get 

Or  Can I  put like this https://Mycompany.Retail.xx-prod.operations.dynamics.com/commerce

Warm Regards

Murthy

I have the same question (0)
  • Suggested answer
    Shafeeque P. Profile Picture
    6,533 Moderator on at

    Go to the PROD environment in your LCS. Click Manage button next to Commerce

    pastedimage1666954980079v1.png

    If the CSU is deployed, you will be able to see that here. 

    pastedimage1666955103731v2.png

    You can also find the URL in the channel profile screen within D365 Headquarters

    pastedimage1666955217196v3.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

  • Murthy Profile Picture
    105 on at

    Thank s  for the reply

    In Channel Profile, There is a URL. but when I validate, it say not OK

    Reason I am having doubt on the URL is that  I am unable to get Products and customer master in MPOS.  also Offline is not working.  example error message

    'you cant  switch to offline mode either the offline components  are not installed or login failed'

    Most of the buttons gives 'Operation is not Supported'

    Suggest

    Murphy

  • Shafeeque P. Profile Picture
    6,533 Moderator on at

    It will successfully validate only if all the urls are there. I have seen your issue on the other thread you raised. Without seeing the environment for in detail, we can’t find what the issue is, as me and others has already suggested the basic checks. Please send me a PM, I can check if we can find something.

  • Ben Amchin Profile Picture
    120 on at

    Hey Murthy, the retail server and cloud POS server are the 2 URL's that are given when you initialize your channel database.  The validation, however, also (still) checks for a media server.

    pastedimage1667267000426v1.png

    If you add a third URL and end it with /Media and select property key "Media base URL" you'll be able to get it to validate appropriately.

    However, reading from the comments this is not truly the issue.  You may want to try re-initializing your database in D365 and running a 9999 from the channel database group (full push, reset of delta values). if that doesn't work then you can go into LCS, go to your Commerce settings (as Shafeeque has mentioned) and updating it to the same version (you can press update > version number will have a parentheses next to it with "current version" or something along those lines).

    pastedimage1667267234398v2.png

    This will reset everything.  Then go back into D365, initialize the database from Commerce parameters, initialize the distribution scheduler, then push a full 9999 from the channel database group again.

    See if that helps!

    [quote user="Murthy"]

    Hi

    Will you advice me what would be the Retail Server URL in Channel Profile.

    My D365 Production URL is https://xx-prod.operations.dynamics.com/

    Request to advice where to get 

    Or  Can I  put like this https://Mycompany.Retail.xx-prod.operations.dynamics.com/commerce

    Warm Regards

    Murthy

    [/quote]

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Siv Sagar Profile Picture

Siv Sagar 303 Super User 2025 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 132 Super User 2025 Season 2

#3
Laurens vd Tang Profile Picture

Laurens vd Tang 129 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans