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Microsoft Dynamics 365 | Integration, Dataverse...
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System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?

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Posted on by 26

We have recently upgraded to D365 from CRM 2016 and now we get an error daily of system job that is called, "Recurring Series Expansion Job."  The details of the error says: "Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.  

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>e9874e00-0b89-4f61-a593-91e505b89ab0</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.</Message>
  <Timestamp>2019-10-03T08:00:12.4399503Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Any help is appreciated.  Thank you.

I have the same question (0)
  • RajarajanS Profile Picture
    Microsoft Employee on at

    Hello,

    Could you kindly check the owning user of that recurring appointment. Generally we encounter such errors when the owning user has been disabled or removed but the job is still under their ownership. You can change the user to yourself and check if the jobs are failing. Hence check if its a disabled user and then enable the same or change the user

    Hoping this helps. 

    Regards,

    Raj

  • jgspitler Profile Picture
    342 on at

    I am having this issue as well.  The owner of the job is the System account, which is disabled by design.  What is this job?  Can it be removed?  How so?

  • sebgedge Profile Picture
    32 on at

    Has this been resolved? i'm getting the same issue.

  • Allie_B Profile Picture
    74 User Group Leader on at
    How can I change the user of this job? I can't Pause, Postpone or Cancel this job, which is owned by user SYSTEM.

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