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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to create a score ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to create a score model for URL click in email sent in Customer Journey

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Posted on by kubbb 25

Hi everyone.

I would like to create a score model for URL clicks in email, which is sent via customer journey. 

I try to create the model with the settings below but seems that it does not work. Is there any mistakes on settings?

pastedimage1631609006305v4.png

pastedimage1631608884023v2.png 
(Please just ignore the Japanese characters, it is the name of the customer journey)

pastedimage1631608951003v3.png
Thanks in advance.

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    The field in the second expression should be "Page address" according to the Entity you selected.

    pastedimage1631610508074v1.png

    The Original URL is a field for "Redirect link clicked" category.

     

    For more details, please refer to my answer in the following issue:

    (+) Lead scoring: Give points for a specific page visit - Dynamics 365 Marketing Forum Community Forum

  • kubbb Profile Picture
    kubbb 25 on at

    Thank you so much for your reply.

    I will try whether it works or not. Thanks!

  • Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Looking forward to you sharing the results of your attempts.

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    pastedimage1631671202137v1.png

    If there is any further doubt, please do not hesitate to let me know.

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