web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Change Sender name to AX 2012 System Email Notification

(0) ShareShare
ReportReport
Posted on by 545

Hi guy,

We setup to receive email from Alert and Workflow Notification. I found that Sender name is incorrect with our situation and I want to change System Sender name from "AX implementation team" to our own name. 

pastedimage1604883219014v4.png

I have the same question (0)
  • WillWU Profile Picture
    22,363 on at

    Hi ETT,

    You need to define an email template.

    Please go to Organization Administration/Setup/Email templates, and create a new email template, then you could fill fields like Sender email, Sender name.

    docs.microsoft.com/.../configure-email-functionality-in-microsoft-dynamics-ax

  • Ett Profile Picture
    545 on at

    Hi Will,

    I even changed sender name is different, but I still recevive email with sender name is "AX implementation team".

    Do you need change something from Batch job email?

    Many thanks

    Ett

  • Ett Profile Picture
    545 on at

    pastedimage1604981831991v1.png

  • Suggested answer
    A.Prasanna Profile Picture
    8,225 on at

    You need to change this from your Email Provider, there is a name apart from the mail address, contact your  System Administrator and ask them to change the name in the email account which you are using for sending out notifications.

    Regards,

    Amith Prasanna

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello ETT,

    Can you double check that this email template is selected in your workflow in the 'Email template for workflow notifications' field?

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 621

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 575 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 430

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans