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Change Sender name to AX 2012 System Email Notification

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Posted on by Ett

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Hi guy,

We setup to receive email from Alert and Workflow Notification. I found that Sender name is incorrect with our situation and I want to change System Sender name from "AX implementation team" to our own name.

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WillWU 22,361 on at

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Hi ETT,

You need to define an email template.

Please go to Organization Administration/Setup/Email templates, and create a new email template, then you could fill fields like Sender email, Sender name.

docs.microsoft.com/.../configure-email-functionality-in-microsoft-dynamics-ax

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Ett 537 on at

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Hi Will,

I even changed sender name is different, but I still recevive email with sender name is "AX implementation team".

Do you need change something from Batch job email?

Many thanks

Ett

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Ett 537 on at

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A.Prasanna 8,223 on at

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You need to change this from your Email Provider, there is a name apart from the mail address, contact your System Administrator and ask them to change the name in the email account which you are using for sending out notifications.

Regards,

Amith Prasanna

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Ludwig Reinhard Microsoft Employee on at

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Hello ETT,

Can you double check that this email template is selected in your workflow in the 'Email template for workflow notifications' field?

Best regards,

Ludwig

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