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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Register an overpayment?
Small and medium business | Business Central, N...
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Register an overpayment?

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Posted on by MS-30040609-0 103
Hi, 
 
Is it possible to register an overpayment on a customer? 
Then I wonder if I can book those and they will be on the customer as a credit or something?
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,604 Super User 2025 Season 1 on at
    Register an overpayment?
    I don't believe there is a specific feature for overpayment. but you could do the following:
     
    1 post the payment via cash receipt journal for the customer. for example 1000 usd. You'll get a payment line on the customer ledger entry showing 1000 usd, status Open.
    2 from payment journal, apply the payment to purchase invoices and post. If only 600 usd has been applied and posted to invoices, the original payment line will has 400 as remaining amount with status Open.
    3 you could apply the remaining amount to future invoices for that customer
  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 5,293 Super User 2025 Season 1 on at
    Register an overpayment?
    Yes, after you have applied the payment to the applicable invoices, simply adjust the Amount field on the Journal or Deposit to match the actual amount the Customer has paid.  The remainder will remain Open on the Customer Ledger Entries.  You can navigate to the Customer Ledger Entries and use "Home > Apply Entries" to apply the overpayment as needed.
     
     
    If you found this helpful, please mark it as a Verified Answer to help other Users find the solution.
     
    Best Regards,
    Ben Baxter
    Accent Software Inc
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    gdrenteria Profile Picture
    gdrenteria 14,758 Most Valuable Professional on at
    Register an overpayment?

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