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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Upgrading AOS to CU13 ...
Microsoft Dynamics AX (Archived)

Upgrading AOS to CU13 fails

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Posted on by Community Member

Hi when I try to install the CU13 to an AOS it stops with an error. In the Logfiles there is a message that AxSetupUI.resources.dll is missing in Setup.

I just downloaded the setup so everything needed should be there

Can somebody help?

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,711 Super User 2026 Season 1 on at

    Hi Chris,

    Have you actually checked yourself if the file is present or missing? Did you extract the zip file or did you try to run the setup from within the zipped file?

  • Community Member Profile Picture
    Community Member on at

    Hi

    The file is definetely missing. I run the installation after extraction and I tried a slipstream installation on a blank system as well.

    BR

    Chris

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,711 Super User 2026 Season 1 on at

    Hi Chris,

    You can try to download again. If it is not there, contact Microsoft Support and create an incident.

  • Community Member Profile Picture
    Community Member on at

    Ok in this case I create an incident. I did the download 3 Times already

  • Community Member Profile Picture
    Community Member on at

    Hi ChrisR75,, I have the same problem. How did you solve it?

    King regards

  • Ghetz Profile Picture
    Ghetz 3,029 on at

    Same problem here; just downloaded a hotfix for ax 2012 R3 and AxSetupUI.resources.dll is missing, so we cannot install the package.

    Any solutions? Anywhere we can get this dll from?

  • Ghetz Profile Picture
    Ghetz 3,029 on at

    We just found a solution, altough it was a long shot.

    It seems like both files are the same, so in the package, there is a dll named "axsetupsp.resources.dll" at the support\axsetupresources\LANGUAGE folder; just make a copy of this dll and name it "AxSetupUI.resources.dll"

    For us, this worked.

    Also, In our case, we found a copy of the dll at: C:\Users\MyUser\AppData\Local\Temp\AxSetupSP\es

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