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Microsoft Dynamics CRM (Archived)

Update contact from parent account multi-select.

Posted on by

Hello,

I have tried to make a N:N or a 1:N relationship between Account and Contacts to update a multiselect custom field. the values in the custom fields are identical (including the value number to the label). However when I try to create a process that field is not listed anywhere in the forum. If there another way to go about doing this?

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  • Zylawy Profile Picture
    Zylawy on at
    RE: Update contact from parent account multi-select.

    I was able to get the fields populated when creating a new contact with the multiselect, just cannot find an easy way to do it on an update of the parent record.

  • Zylawy Profile Picture
    Zylawy on at
    RE: Update contact from parent account multi-select.

    Was hoping to have an easy way to do this.

  • Verified answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Update contact from parent account multi-select.

    You can't use multiselects in the business rules, workflow conditions, etc.. At least it did not work for me:

    www.itaintboring.com/.../dynamics-365-v9-multi-select-option-set

    May have to develop something (plugin/custom workflow activity)

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