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In older releases of the portal there was a module on the articles detail page by default, Related Articles - which showed all related articles that had been set in the back-end for the given article. The module no longer appears, and i'm having a hard time recreating it with Liquid.
1) Has anyone any idea why it was removed?
2) Does anyone know how to access those records in liquid?
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I built a fetch in CRM to get connections for Knowledge Articles. This works in the backend, but on the portal, it doesn't filter. I tried to pass in the article public number of the currently viewed article, to get connected articles - but it didn't work. It just returned ALL articles. Any ideas?
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<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="true">
<entity name="knowledgearticle">
<attribute name="title" />
<attribute name="knowledgearticleid" />
<order attribute="title" descending="false" />
<filter type="and">
<condition attribute="isrootarticle" operator="eq" value="0" />
</filter>
<link-entity name="connection" from="record2id" to="knowledgearticleid" alias="ae">
<link-entity name="knowledgearticle" from="knowledgearticleid" to="record1id" alias="af">
<filter type="and">
<condition attribute="articlepublicnumber" operator="eq" value="KA-03250" />
</filter>
</link-entity>
</link-entity>
</entity>
</fetch>
#1
Mohamed Amine Mahmoudi
83
Super User 2025 Season 1
#2
Community Member
52
#3
dkrishna
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