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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Standars icons missing
Small and medium business | Business Central, N...
Suggested Answer

Standars icons missing

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Posted on by mariom 30

Hi all!

I have a problem, after a upgrade from BC 15.0 to 15.2 we missed all the standard icons across the application. So page actions are now not visible to users.

pastedimage1583484622372v2.png

Thanks in advance!.

I have the same question (0)
  • Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Is this happening on all pages and also within other companies and for all users?

    Thanks.

  • mariom Profile Picture
    mariom 30 on at

    Hi Marco,

    thanks for your answer. This happens on all pages and all companies. This example is from a Cronus. As you can see the Role Center Menu button icon is missing too. We as partner have access with 2 accounts and both have the same problem.

    pastedimage1583490452276v1.png

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    This could be related to a specific role center. Could you please try with another role center? I have not yet seen this before. What does happen if you try to click (if possible) on the icon that is in bad shape? Does it do what it is supposed to do?

    Are there any warnings / errors in the application event log file (assuming this is an OnPrem environment and that the upgrade was done by yourself). If this is an environment upgraded by Microsoft, then do make it our problem and create a support ticket.

    Meanwhile I did ask around and in SaaS we saw something related to missing icons after upgrade (not completely similar to what you showed via screenshot) but this did only happen with guest users and / or delegated admins. Not sure if this does apply here.

    Thanks.

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