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DocuSign Integration Issue with Dynamics 365

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Posted on by Talal Tariq

Hi there,

I'm facing an issue while integrating DocuSign with Dynamics 365 CRM. I have tried installing DocuSign and after installation when I click on DocuSign Admin then below error pops-up and I dont know what's the cause of this issue. Please suggest what seems to be the problem here.

Below is the screenshot of error:

Thanks!

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Leah Ju Microsoft Employee on at

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Hi Partner,

Firstly, you can refer to the following link to try to solve it by yourself:

https://support.docusign.com/s/articles/DocuSign-for-Dynamics-Online-There-was-an-error-loading-the-account-configuration?language=en_US

If all else fails, Please open a case by visiting DocuSign Support.

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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Docus

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DocuSign Integration Issue with Dynamics 365

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