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Business Central forum

Error upon posting a sales order

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Posted on by 454

I am working in a Business Central production instance.  When I enter a Sales Order and click Post > Ship and Invoice, I get an error message "There is nothing to post."  However, the transaction posts all the way through inventory, receivables and the GL.  Does anyone know what would cause this behavior?

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  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at

    You mean that the transaction is correctly posted but this message appears on the screen? Very strange, never experienced this... Have you try on a D365BC sandbox?

  • Suggested answer
    CDsilva Profile Picture
    4,188 on at

    Hi,

    Make sure Qty. to Ship and Qty. to Invoice is filled correctly and not blank. but if it posts to GL and other entries its really wierd.

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    If you can reproduce this continuously, it is best we need to redirect you to Microsoft support or to your Dynamics NAV partner who can create a ticket on your behalf.

    Nothing to post does mean / should mean nothing to post.

    Thank you.

  • Janelle Riley Profile Picture
    454 on at

    Thanks for all of your helpful information!  I have marked Qty to Ship and Qty to invoice.

    We are a Dynamics partner, but new to NAV.  How do I make a support request for Business Central?

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    Typically I would say: Partnersource? But I am sure you already know and that this answer does not help you further.. Maybe here you can read about the several support plans out there:

    dynamics.microsoft.com/.../plans

  • Verified answer
    Janelle Riley Profile Picture
    454 on at

    Thanks, Marco.  There is no option in PartnerSource for Business Central cases.  I will make a NAV case.

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