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External document number doesn't carry over from quote/order to posted invoice

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Posted on by AJ-15101205-0

When I enter a value in "External document Number" in an offer/quote or a sales order, this is not transferred to the posted invoice (despite the field is available on the invoice).

How can I change this, so that the information is carried all through the chain?

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Dynamics 365 Business Central

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Khushbu Rajvi. 20,895 Super User 2025 Season 2 on at

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This is not a standard issue. Is there any customization deployed?

Does this happen only with sales documents, or have you checked for purchases as well?

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Gerardo Rentería Ga... 25,388 Most Valuable Professional on at

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Hi

What our colleague said is correct. I performed the exercise in a Cronus 24.5 environment. I created the offer, converted it to a request, and then invoiced it and transferred the value everywhere.vPlease check if you have any customization.

Best

GR

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Valentin Castravet 31,517 Super User 2025 Season 2 on at

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I can confirm that it works for me as well. It should work out of the box if there are no customizations.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 95,752 Super User 2025 Season 2 on at

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I tested it in 25.0 and there is no problem.
Please uninstall all third-party extensions and try again.

Thanks.

ZHU

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