Work Order Search Option on Schedule Board

(0) Share

Report

Posted on by Shahbaaz Ansari

6,211

Hi All,

When i go to Schedule board, i have multiple work order but there is no option of search on that, See the below screenshot. Search option comes up in the area highlighted in red, but currently it is not showing up on Schedule board.

*This post is locked for comments

I have the same question (0)

All responses (7)

Answers (1)

Thomas David Dayman 11,323 on at

Like (0)

Report

Have you tried changing browsers?

Was this reply helpful? Yes No
Shahbaaz Ansari 6,211 on at

Like (0)

Report

Yes, in all browser it doesn't show up, after updating field service version, search box got disappeared. Current field service version is 6.2.0.342

Was this reply helpful? Yes No
Thomas David Dayman 11,323 on at

Like (0)

Report

I would say get in touch with Microsoft to see if they can resolve the issue.

Was this reply helpful? Yes No
MOPO 237 on at

Like (0)

Report

Hi,

You have the search option for "Name" but that is only for the view of "Ressource Requirements".

Your tab is showing "Unscheduled Work Orders" and is this view there is no filter / search option.

More info: blogs.msdn.microsoft.com/.../universal-resource-scheduling-solution-for-dynamics-365-update-6-1

/ Morten

Was this reply helpful? Yes No
Verified answer

AnkitaA 30 on at

Like (1)

Report

This is By design behaviour of CRM.

The search box searches on the Name column in the displayed view. If the view displayed has no Name column then the search box is hidden.

Moving forward on all the release of Field service solution search box will be hided If the view displayed has no Name column.

Was this reply helpful? Yes No
Shahbaaz Ansari 6,211 on at

Like (0)

Report

Thanks ankita for the reply, i added "Name" column in the view and it resolved my issue.

Was this reply helpful? Yes No
AlexBP_SopraSteria 10 on at

Like (0)

Report
You can also customize you own views with columns, tabs, etc.
like in the advanced view search for the schedule board panels.

I had a similar issue because I wanted the both Un-scheduled and the missing Scheduled Work Orders (for overview) and thus in focus.This was done with a customized setup for the panels and tabs: | Un-Scheduled WO | Scheduled WO | Unscheduled Service Activities | Open requirements |

To make this work I added custom solution to add 2 system views, related to these entities:

1) Entity / Schema-name: (msdyn_ressourcerequirement)
2) Entity / Schema-name:(msdyn_workorder)

With the solution under the entities add a new systemviews (copy of unscheduled work order requirement view) with a twist, so that the filter requirements is changed from SystemStatus "Open-unplanned" -> "Open-Planned"

Save all, Publish the solution, close window

Refresh browser - (<SHIFT> + <F5>)

Go in standard view for schedule board, gear icon and Open standard settings

Now under the panels, add a new tab with your new filter hopefully named something logic like "Scheduled Work Orders" and "Use" button to close board setup

That's it

Was this reply helpful? Yes No