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Customer experience | Sales, Customer Insights,...
Suggested Answer

Disable Save Button on Duplicate Detection PopUp Window

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Posted on by 135

I am using Dynamics 365 on-premise version 9.0.6.9. I would like to hide / disable Ignore And Save button on Duplicate Detection Popup Window. Is that possible?

Any help is appreciated, Thanks, 

pastedimage1580257822537v1.png

I have the same question (0)
  • Suggested answer
    Adrian Begovich Profile Picture
    1,032 Moderator on at

    Hi CRM-Dev,

    You cannot remove the Ignore And Save button from this window. You will need to use alternate keys or write a plugin to check whether or not a record is a duplicate before creating it and throw an exception if it is a duplicate.

  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    We could not find this page in our D365 folder so we could not edit this page.

    I only found this page and it's an aspx page used for data binding.

    pastedimage1580267036104v1.png

    So I suggest that you could disable the duplicate of contact and create a plug-in to do custom duplicate detected.

    Best Regards,

    Leo

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