web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

sending d365 email templates using power automate doesnt insert current user in signature

(0) ShareShare
ReportReport
Posted on by

Good morning,

I am getting a email template from d365 and sending the email using flow. the email sends but defaults the user full name in the template to the template owner which is the same user who is set in the connections in power automate.

if i send template manually from an email in d365 it changes the user full name to logged in user

is this expected behaviour now were using PA? 

I have the same question (0)
  • Suggested answer
    LuHao Profile Picture
    40,892 on at

    Hi UnaC,

    You will add an action "Get user profile (v2)" to get the full name of current user (who trigger the flow).

    pastedimage1620715279863v1.png

    The full name of the user is "Display Name" field.

    pastedimage1620715341047v2.png

  • Community Member Profile Picture
    on at

    Thank you Hao,

    This would work if we weren't using/calling a d365 email template, the flow has an action to get the email template ID and sends email from template using unbound action to enter in the regarding and activity parties.

    pastedimage1620774830667v1.png

    the d365 email template has dynamic field to for user full name , 

    pastedimage1620774979647v2.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Martin Dráb Profile Picture

Martin Dráb 62 Most Valuable Professional

#2
#ManoVerse Profile Picture

#ManoVerse 57

#3
Pallavi Phade Profile Picture

Pallavi Phade 49

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans