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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / sending d365 email te...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

sending d365 email templates using power automate doesnt insert current user in signature

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Posted on by Community Member

Good morning,

I am getting a email template from d365 and sending the email using flow. the email sends but defaults the user full name in the template to the template owner which is the same user who is set in the connections in power automate.

if i send template manually from an email in d365 it changes the user full name to logged in user

is this expected behaviour now were using PA? 

I have the same question (0)
  • Suggested answer
    LuHao Profile Picture
    LuHao 40,892 on at

    Hi UnaC,

    You will add an action "Get user profile (v2)" to get the full name of current user (who trigger the flow).

    pastedimage1620715279863v1.png

    The full name of the user is "Display Name" field.

    pastedimage1620715341047v2.png

  • Community Member Profile Picture
    Community Member on at

    Thank you Hao,

    This would work if we weren't using/calling a d365 email template, the flow has an action to get the email template ID and sends email from template using unbound action to enter in the regarding and activity parties.

    pastedimage1620774830667v1.png

    the d365 email template has dynamic field to for user full name , 

    pastedimage1620774979647v2.png

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