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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / QuickBooks Entry Numbe...
Microsoft Dynamics RMS (Archived)

QuickBooks Entry Number no longer posting

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Posted on by Aaron Hawkins 260

For some reason on January 1st 2014, when I post the closed batch to QuickBooks, the "Entry Number" which had always got filled to correspond to the closing batch number, now remains blank in the general journal.  All of the fields still get correctly populated and the post is successful, but the "ENTRY No." Field is now blank.  This began exactly on Jan. 1 and no entry number has been filled sense.  Any idea on why?

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  • Community Member Profile Picture
    Community Member on at
    RE: QuickBooks Entry Number no longer posting

    Aaron - seen something similar after an upgrade to QB pro plus 2014; couple things happened. One was your same issue, the journal entry number was not matching the RMS batch no., second was that the PO's were not showing the PO number in the QB bills reference. Was able to solve the first issue in the preferences of QB - uncheck "automatically assign next journal number". Still trying to figure out the issue with the PO number not getting assigned to the QB bill; if anyone has any ideas please post. Thanks.

  • Aaron Hawkins Profile Picture
    Aaron Hawkins 260 on at
    RE: QuickBooks Entry Number no longer posting

    Unfortunately, it was already unchecked.  Also I confirmed we are not using duplicate numbers so that's not the issue either.  Strange.  

  • Mike Omernik Profile Picture
    Mike Omernik 5 on at
    RE: QuickBooks Entry Number no longer posting

    Fernando- I am experiencing the same problem as Aaron, where the batch number is no longer being sent from RMS to QuickBooks.  I also suspected the issue was related to the "automatically assign next journal number" but it appears that the batch info is not coming over regardless of whether that box is checked or not.  

    Does anyone have any other options or settings I can check in either RMS or Quickbooks to fix this so that the batch number is posted as the transaction number in QuickBooks?  Any other insights into this matter would be appreciated.  Thanks!

  • RMS Goddess Profile Picture
    RMS Goddess 172 on at
    RE: QuickBooks Entry Number no longer posting

    Hi Fernando,

    Were you ever able to resolve the issue of the PO number not coming over to QB and if so, how?  Thanks for any assistance!

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