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ReportWhen a Credit Memo exists to reduce the invoice totals, there is the option to selectively apply the credit memo to a specific invoice. This may be done during the entry of an invoice, if the credit memo existed at that time, OR the credit memo may be applied to one of the outstanding invoices afterwards, using the 'Apply Payables Documents' option.
But if neither of these options were selected, (meaning the credit memo was not specifically applied to a given invoice), the payables application automatically applies that credit memo to the first available invoice, reducing that invoice amount to show the net amount of that invoice, as part of the check amount.
My customers do not like the idea of Dynamics automatically applying the credit memo to an arbitrary invoice, and would prefer that the original Invoice amounts and the original amount of the credit memos be shown on the check stub, with the running, cumulative total, which will net out to the sum of the invoices and the reduction of that amount by the credit amount.
This logic is often based on the fact that more often than not, the credit memo arrives, AFTER the original invoice has been paid, and the arbitrary selection of any available invoice, does not serve any purpose, other than to confuse the vendor.
Does anyone have a way to ensure the original amounts of the documents are listed on the stub, including the amount of the credit note, w/o the reduction of an invoice?
thanks for your suggestions & comments.
deesom.
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