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Customer experience | Sales, Customer Insights,...
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customer journey dynamics 365 permissions?

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Posted on by 35

I need to add permisions to customer journey dynamics 365 to a Marketing Manager.

Is it possible?

Only sys admin can acces?

Thanks!

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    You mean that the security role of the user is Marketing Manager, right?

    Please grant the proper privileges to the role based on your request.

    Here is the reference documentation: Security roles and privileges - Power Platform | Microsoft Docs.

    pastedimage1630373503536v1.png

    For example, I granted the privileges of Customer Journey entity to the role and the user can read/ create /modify...the journeys.

    pastedimage1630373619063v2.png

    But when the user create a journey, the templates cannot be shown for the privileges have not been granted.

    pastedimage1630373692282v3.png

  • Amanson Profile Picture
    35 on at

    It works. Thanks

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