web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

OAuth2.0 - External User can't send email in Business Central

(1) ShareShare
ReportReport
Posted on by 2
Hello,
 
I am facing a situation:
 
One of my client is using Exchange SMTP Basic Authentication. It begin retiring SMTP Basic Authentication on March 1, 2026.
I have followed the steps to migrate to OAuth 2.0 in sandbox. It works for the internal member to send email in Business Central. However, there are some users who are guests in the tenant. They are assigned Business Central licenses, but don't have Microsoft 365 licenses. They are required to send emails in the tenant.
 
The error message is "The SMTP server rejected the authentication request, as the authentication data is incorrect. Verify that your Username and Password are correct and that the SMTP server supports the specified authentication type (OAuth 2.0). SMTP error code: 535.".
 
Apart from converting these users into internal users within the tenant and assigning them Microsoft 365 licenses, are there any other possible ways to resolve this issue?
 
 
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    96,524 Super User 2025 Season 2 on at
    Hi, As far as I know, this is standard practice, and hopefully the following will give you some hints.
     
    Thanks.
    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,589

#2
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 970 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 744 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans